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Shipping & Return
When buying from SHOPELL marketplace, you buy from stores and individuals from Greece and abroad! What you order is packaged and shipped directly from the seller to you. This means that the shipment per store is unique, so it may arrive with some time lag. All transfers are made by the carrier Speedex, which is the official partner of SHOPELL.
-------------------> how long should i wait to receive my parcel? * If what you have ordered is ready to move, it usually takes 1 to 3 business days to be delivered, from the time that the shop does the packaging and sends it* ** If what you ordered needs preparation time, you need to calculate the above delivery time plus the preparation time (the product's preparation time is indicated on the product description section) **
-------------------> how much does it cost? a simple shipment up to 2 kg is 3,5€ & for every extra kg is +1,20€ ( these are rates for deliveries within Greece) the delivery rates are calculated automatically on chechout when you enter the delivery place.
-------------------> how much does it cost if I order from abroad? the delivery rates are different depending on the delivery place. the delivery rates are calculated automatically on chechout when you enter the delivery place. At this point, delivery abroad can take place to the following countries: Cyprus | Italy | France | Spain | Germany | Austria | Belgium | Holland | Μonaco | UK | Portugal | Poland | Switzerland
Not all shops in SHOPELL accept returns. Before you buy something, read the shop's information regarding the returns. If you wish to return what you bought from a shop that accepts returns, you may do so within 14 calendar days and as long as the product is intactness & you include the receipt. When we receive it and all the above are taken under consideration, we will send your money back! * regarding the refund, you calculate only the product's price. The delivery cost for receiving it or the delivery cost for returning it back, is on you. * It is not feasible το return a personalized/ customized product .